Draft for review. This text is not yet in effect.
This policy explains how EZFILEPRO, LLC ("we") handles information in the EZRedactPro app and on ezredactpro.com.
The short version
- Your photos and documents are processed on your device and are never uploaded to us.
- The app has no account, no advertising, no analytics and no crash-reporting tools.
- Subscriptions are handled by Google Play and the App Store.
- This website sets no cookies and uses no trackers.
The app
Your files
EZRedactPro reads, finds, covers, cleans and checks your photos and documents on your phone or tablet. The files you add are copies kept in the app's private storage on your device. We do not receive them, and the app does not upload them anywhere. A copy leaves your device only when you choose to share or save it, for example through your device's share menu.
Sealed Secure Send
When you send a file sealed, it is sealed on your device and you send it through an app you choose, such as email or messages. We do not receive or store sealed files. The app you use to send the file has its own privacy policy.
Card and connection links
When you share your card or ask someone to connect, the app can create a link to go.ezredactpro.com. The link contains your name, your public code (which lets people send you sealed files) and your color theme, never a file. When someone opens the link, or a messaging app shows its preview, our link site uses what is in the link to show the page and draw the card picture. We do not store this information or keep logs of it; our hosting provider may keep the picture in its cache for a short time so the link loads faster. In the link for a sealed file, the sender's code comes after the "#" and is not sent to us.
Encrypted backup
If you make a backup, the app creates an encrypted copy of your Sealed Secure Send keys and connections, and you save it to your own iCloud Drive or Google Drive. It is locked with a recovery key that only you have. We cannot read the backup and never receive it. Apple or Google stores it under their own terms.
App Lock and contacts
App Lock uses your device's own Face ID, fingerprint or PIN check. The app never receives your face, fingerprint or PIN. To send a text, the app opens your device's contact picker: only the contact you choose is passed to the app, to address the message, and the app does not read your contact list.
Permissions
The app asks for the camera only to take photos and scan documents, and for photo access only to save the copies you choose. You can change these permissions in your device settings at any time.
Purchases
Subscriptions and free trials are processed by Google Play or the App Store under their own terms and privacy policies. We do not receive your payment details. The app checks your subscription status with the store.
Data we collect
None from the app. We do not collect personal data, usage data, identifiers, location or diagnostics from EZRedactPro, and we do not sell or share personal data.
This website
ezredactpro.com is a static website. It sets no cookies, uses no analytics or advertising trackers and has no forms that send us data. Our hosting provider processes technical data, such as IP addresses, to deliver the site and protect it from abuse, as described in its own privacy policy. If you choose a theme color, your browser remembers it on your device; it is never sent to us.
Email to support
If you email support@ezredactpro.com, we receive your email address and what you write, and we use it only to answer you. We keep support emails only as long as we need them to help you and to meet legal duties. Please do not send personal documents.
Children
EZRedactPro is not directed to children under 13, and we do not knowingly collect information from children.
Your rights
Because we do not collect personal data from the app, there is usually nothing for us to access, correct or delete. If you have emailed us and want that email deleted, write to support@ezredactpro.com. You may also have rights under the laws where you live, including the right to complain to a data protection authority.
Changes
If we change this policy, we will update it on this page and change the date above.
Contact
EZFILEPRO, LLC, 802 N Adair St, Cornelius, OR 97113-9122, United States. Email: support@ezredactpro.com